Shipping Policy – NEVERSEEN

Last Updated: 2025

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1. Delivery Time

• Orders are shipped within 2–6 business days depending on the courier and location.

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2. Shipping Costs

• Shipping costs are calculated based on the customer’s location and are added at checkout or agreed before payment.

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3. Shipping Confirmation

• Customers will be contacted via phone call to confirm the order before it is shipped.

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4. Shipping Issues

• NEVERSEEN is not responsible for delays or problems caused by shipping companies after dispatch.

• If the package is lost or damaged by the courier, we will work with them to resolve the issue.

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5. Cancellations

• Orders can be cancelled before shipping without charge.

• Once shipped, shipping costs are non-refundable.